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FAQ

Unlock the mysteries of the heavens and unveil the fundamental truths of our universe. Our astrology FAQ reveals how planets and stars influence human lives. The physics FAQ delves into the laws that govern reality itself, from quantum mechanics to cosmic phenomena. Explore these profound subjects through expert insights.

Where can I find help articles?
You can visit our Help Center section from the main menu for detailed guides.
How can I contact customer support?
You can contact support via live chat or email from the Help Center page.
How do I reset my password?
Go to login page and click on "Forgot Password" to reset your password.
Why am I not receiving emails?
Please check your spam folder or ensure your email is entered correctly.
Can I change my registered email?
Yes, you can update your email from account settings.
How does the free trial work?

When you sign up, you’ll choose a subscription tier to try out for 7 days at no cost. You’ll have access to the full benefits of that plan, including the included minutes. If you love it, do nothing—your subscription will automatically continue, and you’ll be billed for the next month once the trial ends. If it’s not the right fit, you can cancel anytime before the 7-day trial period ends to avoid being charged.

Can I sign up for a free trial more than once?

The free trial is limited to one per member. Once you’ve started a trial, the email address you registered with will not allow for repeated trials.

How do I find a Guide?

Once you've joined, you can browse all available Guides directly from our homepage. Alternatively, you can take our Match-Me quiz, which is specially designed to connect you with the perfect Guide based on your unique question topics, energy, and needs.

How do I connect with a Guide once I've found one?

After you've been matched or have chosen a Guide, you can browse their profiles, read reviews, and then schedule a chat, video call, or voice call directly from your dashboard.

What kind of Spiritual Guides do you have?

Our Guides are carefully selected for their passion, wisdom, experience, and empathy. We ensure that you receive insightful and compassionate support throughout your spiritual journey. Each Guide offers various healing methods, meditations, reading sessions, and more!

Do you offer customer support?

Yes, IO Psychics provides 24/7 support to both our Guides and Seekers. This ensures you're always connected to the assistance and insight you need, whenever you need it.

What is IO Psychics?
IO Psychics is a spiritual platform that connects you with experienced Spiritual Guides for psychic and spiritual readings. We also offer tools like horoscopes and Tarot to support your journey.
How do I join the IO Psychics community?

Join our IO Psychics community by creating a free account on our website.