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How do I choose the right guide?
You can check guide profiles, ratings, and reviews before booking.
What qualifications do your guides have?
Our guides are experienced professionals with verified backgrounds.
Can I switch my guide after booking?
Yes, you can switch before the session starts, subject to availability.
Can I see reviews of guides?
Yes, each guide profile displays ratings and customer reviews.
Are guides available 24/7?
Some guides are available 24/7, depending on their schedule.
Can I rate a guide after session?
Yes, you can rate and review guides after completing a session.
What are the requirements to become a Guide?
Guides are hand‑picked via a selection process that includes background checks, interviews, and assessments of psychic and interpersonal skills.
How do I get paid as a Guide?
Payment schedule and method are covered during onboarding. Guides are paid per session.
What kind of support is available for Guides?
We offer continuous support and resources to facilitate the success of our Guides.
Can I use my own tools or techniques as a Guide?
Yes. Guides are encouraged to use their own tools and techniques (e.g., Tarot, clairvoyance, mediumship).
How do I manage my availability and schedule as a Guide?
Use the Scheduling tab or Calendar in your Guide dashboard to set and confirm your availability.
What if I experience technical issues during a session?
Try refreshing or reconnecting. If issues persist, contact Technical Support for help.
How do I update my profile information?
Go to Profile in your dashboard and select Edit to update your bio, skills, and expertise.
Is there a community or network for Guides?
Yes. IO Psychics fosters a supportive community for Guides.
What happens if a Seeker is not satisfied with a session?
We have a fair feedback and dispute process that supports both the Seeker and the Guide.